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Artificial intelligence chatbots struggle to consistently provide accurate answers about Russia’s invasion of Ukraine and sometimes regurgitate Kremlin propaganda – an especially noticeable problem for Google’s Gemini chatbot.
“Increasingly, chatbot users tend to trust the output of these new digital tools,” says Elizaveta Kuznetsova at the Weizenbaum Institute in Germany. “Therefore, the way in which chatbots frame information about current events can have a substantial effect on political attitudes about crucial events, like the ongoing war in Ukraine.”